We're straight up about how we handle your information. No legal mumbo-jumbo here - just clear explanations of what we collect and why.
Look, we get it - privacy policies can be a real snooze-fest. But here's the thing: as lawyers who've dealt with data breaches and compliance nightmares, we actually care about this stuff. This isn't some copy-paste job from a template site.
At Helrion Voidforge Legal, we're bound by the Law Society's professional standards, PIPEDA requirements, and honestly, just basic human decency. When you trust us with your legal matters, you're sharing sensitive information. We don't take that lightly.
This policy breaks down exactly what information we collect, why we need it, and what we do with it. We've tried to keep the legalese to a minimum (ironic, we know), but where technical terms are necessary, we'll explain 'em in plain English.
When you reach out to us or become a client, we'll typically collect:
This is where it gets more detailed. Depending on your case, we might need:
Our website automatically picks up some technical info when you visit:
We're not in the business of selling your info or spamming you with marketing emails. Here's what we actually do with your data:
We won't use your information for purposes outside what's described here without getting your explicit consent first.
Since we operate in Canada, we're bound by the Personal Information Protection and Electronic Documents Act (PIPEDA). Here's how we line up with those requirements:
Most of the time, we're collecting and using your info based on your consent - either explicit (you sign something) or implied (you contact us for legal services, so obviously we need your contact info to respond). For sensitive legal matters, we'll always get explicit written consent.
Sometimes we process data because it's necessary for legitimate business purposes, like:
We're required by law to collect and retain certain information. For example, the Law Society mandates specific record-keeping practices, and anti-money laundering regulations require client identification procedures.
When you hire us, we need certain information to fulfill our obligations under the retainer agreement. Can't represent you without knowing who you are and what your case is about, right?
We take security seriously - probably more seriously than most firms, given our focus on cybersecurity law. Here's what we do to protect your information:
We keep your information for as long as necessary to provide legal services and meet our regulatory obligations:
After retention periods expire, we securely delete or destroy all personal information unless there's a legitimate reason to keep it longer (like ongoing litigation).
We can't do everything in-house, so we work with carefully vetted third-party service providers. Here's who might see your information and why:
All third-party vendors sign data processing agreements and are required to maintain security standards comparable to ours. We don't share client information with anyone unless it's necessary for your representation or you've given us permission.
Under PIPEDA and other Canadian privacy laws, you've got rights when it comes to your personal information. Here's what you can do:
You can request a copy of the personal information we hold about you. We'll provide it within 30 days (might take a bit longer for complex requests). There's no fee unless the request is really extensive.
Spot an error in your file? Let us know and we'll fix it. For client files, we'll note the correction rather than deleting the original (gotta maintain accurate records for legal ethics reasons).
You can withdraw consent for certain uses of your data - like marketing communications. Just keep in mind that for active legal matters, withdrawing consent might affect our ability to represent you effectively.
Want us to delete your information? We'll do it, subject to a few exceptions:
You can object to certain types of data processing, particularly for marketing purposes. We'll respect your wishes unless we have compelling legitimate grounds to continue.
Want to take your information elsewhere? We can provide your personal data in a structured, commonly-used format where technically feasible.
If you're not happy with how we've handled your privacy concerns, you can:
Send requests to:
contact@helrionvoidforge.info
(416) 555-8742
1200 Bay Street, Suite 1850, Toronto, ON M5R 2A5
We'll need to verify your identity before processing requests - standard security practice.
Yeah, we use cookies. But we're pretty minimal about it compared to most sites. Here's the breakdown:
These are necessary for the website to function properly. They handle things like: